HP LAPTOP UPGRADATION ISSUES

marinablack
Posts: 1
Joined: Mon Mar 27, 2017 9:39 am

HP LAPTOP UPGRADATION ISSUES

Postby marinablack Mon Mar 27, 2017 9:42 am

hi,
i purchased hp laptop over a year back and now since windows 10 have arrived, i want to get it updated.
since so many months automatic upgradation is popping up and i was trying few times to update it, but it gets failed every time.
Last month somehow it was updating and i dont know what happened my all softwares such as skype google chrome , microsoft office 2016 and some more apps got deleted and shockingly windows 8.1 came into its place and i could not update my windows!
thank god my files in C F drive does not get affected.
So, one of my friend told me to contact hp laptop support , i had a word with them they said to get it repaired and everything will be formatted.
So i am confused whether to get it updated or not, because how can i give it in untrusted hands!
please suggest maybe i can update from home only.
thanks!

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